FAQ

Can I make mass mailings via the Chat API?

You can not. The Chat API allows you to send up to 6,000+ (120 per minute) messages per day. BUT! If recipients do not want to receive such messages, they will click the "Spam" button in WhatsApp. Your WhatsApp account will be blocked. It is possible to send only messages that the recipients expect.

I need to send more than 6,000 messages a day. What to do?

Use multiple accounts. Multiple numbers of WhatsApp allow you to send more messages per day. If you use more than 5 accounts, we provide a discount. Accounts are added on request to technical support.

How many WhatsApp accounts can I connect for $39 / month?

- $39 / month is the payment for connecting to Chat API service 1 account WhatsApp. When using more than 5 accounts, a special price applies. To find out, write to us.

Cost when using more than 5 accounts?

1 account Chat API = 1 WhatsApp number
1- 5 accounts $39 /per account
6-20 accounts $34 /per account
20-50 accounts $29 /per account
50-100 accounts $19 /per account
100-500 accounts $15 /per account
500+ accounts $9 /per account

Can I send images, audio and video files?

Yes, you can.
Important! Use the /sendFile method instead of the message (sendMessage) method in the link to the token. Send only https links (do not send http). The maximum file size is 1 mb. It is better to send large files with a link, not base64.

How do I send a message to the WhatsApp group?

1) Create a group using the POST /group method.
2) Get chatid through the GET /messages method.
3) Send a message to the group via POST /sendMessage method.

Will Chat API be updated when I update WhatsApp?

Yes, it will be updated. Chat API has been working and supported since December 2015. Usually there are 3 - 4 updates per year, affecting the work of the Chat API. Within 1 working day, we adapt the API to the changes.

Is the status "Delivered" and "Read" displayed when sent via the Chat API?

Yes. See the section "ack" in the documentation

Is there a demo bot that can be tested?

Send a message to +1 (518) 704-3963 through WhatsApp and test the API.

You may be interested in: How to build a simple Whatsapp bot. Guide