Can I make mass mailings via the Chat API?
We encourage our customers not to send unwanted messages and not to make bulk marketing messages. Otherwise your account can be blocked by the WhatsApp anti-spam system! The Chat API allows you to send up to 6,000+ messages per day. BUT! If recipients do not want to receive such messages, they will click the "Spam" button in WhatsApp. Your WhatsApp account will be blocked. It is possible to send only messages that the recipients expect.
I need to send more than 6,000 messages a day. What to do?
Use multiple accounts. Multiple numbers of WhatsApp allow you to send more messages per day. If you use more than 5 accounts, we provide a discount. Accounts are added on request to technical support.
How many WhatsApp accounts can I connect for $39 / month?
- $39 / month is the payment for connecting to Chat API service 1 account WhatsApp. When using more than 5 accounts, a special price applies. To find out, write to us.
Cost when using more than 5 accounts?
1 account Chat API = 1 WhatsApp number
1- 5 accounts $39 /per account
6-20 accounts $34 /per account
20-50 accounts $29 /per account
50-100 accounts $19 /per account
100-500 accounts $15 /per account
500+ accounts $9 /per account
How is your solution different from WhatsApp Business API?
Answering this question in great detail in this article
Can I send images, audio and video files?
Yes, you can.
Important! Use the /sendFile method instead of the message (sendMessage) method in the link to the token. Send only https links (do not send http). The maximum file size is 1 mb. It is better to send large files with a link, not base64.
How do I send a message to the WhatsApp group?
Will Chat API be updated when I update WhatsApp?
Yes, it will be updated. Chat API has been working and supported since December 2015. Usually there are 3 - 4 updates per year, affecting the work of the Chat API. Within 1 working day, we adapt the API to the changes.
Is the status "Delivered" and "Read" displayed when sent via the Chat API?
Yes. See the section "ack" in the documentation
Is there a demo bot that can be tested?
Send a message to +54 9 11 3633-1413 through WhatsApp and test the API.